Frequently Asked Questions

First Time Climbing? You have come to the right place

If you are new to climbing and would like to give it a go. The place to start is our Taster Session. These are an hour long with an instructor where you will be taught all the essentials in using the centre and climbing for fun. Booking is essential and it is for a minimum of 2 people. See our Rates for more info. Once you’re familiar with climbing we have FREE coaching sessions on Wednesday’s to help you improve and to bring you into our community, so you get more enjoyment out of the centre.

If there is a group of you who would like to give it a go (any group size from 3 to 100) we can accommodate you! With an instructor ratio of 1:6 we run 1 or 1.5 hour sessions at a time that suits you.

Suas Climbing Center has over 600 square meters of climbing surface which includes 150m2 of bouldering and 500m2 of roped climbing. All climbing areas have been designed to foster a sense of community and comfort—we encourage you to relax in a comfy chair and observe your contemporaries when you’re not on the wall!

We offer many packages to suit beginners just starting out or some serious bolt wreslin for the rock hounds

The overall vibe at Suas is one of fun and adventure.

Our climbing store has everything you could need, whether you’re just getting started with your first gear or are continuing to fulfill a lifelong passion for climbing and fitness.

Climbing can be a wonderful way to socialize, but unless you are wanting to climb top-rope or lead routes (which require a belayer), no, you do not need to have a partner in order to climb. Bouldering and auto-belay climbing can both be enjoyed solo.

We love kiddos and hope you consider Suas for their next birthday party…or even yours! Please check our Parties and Groups section for more details.

We have you covered, don’t worry. You can rent shoes, chalk bags, harnesses, and belay devices at the front desk. For prices check our Rates page. If you decide you want to purchase your own gear, check out our rock climbing store — we’ll look after you!

Climbing shoes are not required, but some form of closed toe shoes are. If you’d like to get the best out of your climbing experience though, climbing shoes are a must. First-time visitors are provided these for free. After that, shoes and other equipment may be rented, or purchased from our store.

You must book in advance for any classes / instruction or for groups. This is so we can ensure the correct qualified staff are in place to satisfy your needs.

Simply go to our Rates page for all the information you need.

First Time Visitor

First Time Climbing? You have come to the right place

If you are new to climbing and would like to give it a go. The place to start is our Taster Session. These are an hour long with an instructor where you will be taught all the essentials in using the centre and climbing for fun. Booking is essential and it is for a minimum of 2 people. See our Rates for more info. Once you’re familiar with climbing we have FREE coaching sessions on Wednesday’s to help you improve and to bring you into our community, so you get more enjoyment out of the centre.

If there is a group of you who would like to give it a go (any group size from 3 to 100) we can accommodate you! With an instructor ratio of 1:6 we run 1 or 1.5 hour sessions at a time that suits you.

Climbng Gym Etiquette

CLIMBING GYM ETIQUETTE:

  • Be aware of other climbers. Take turns when climbing in areas that are highly trafficked, on routes that cross paths, or on routes with intersecting fall zones.
  • Whoever starts their climb first has the right-of-way on the climbing wall.
  • It’s natural to want to share ideas. You may feel a strong desire to offer beta (advice) to someone climbing. If so, consider first asking if they would like to receive it. Sometimes people enjoy the challenge of problem solving and the joy of unlocking sequences on their own, while other times they will gladly accept your offerings.
  • If bouldering, please place your chalk bags and buckets on the ground (and out of fall zones) as opposed to tossing them. Also, try to dust your hands with chalk inside of a chalk bag or chalk pot in order to contain as much excess chalk as possible.
  • If you use a brush poll, store it in a safe, landing-zone-free space without making it a trip hazard. Preferably, off the pad, or tucked flush against the base of the wall.
  • Wear closed toe shoes and keep climbing shoes off restroom floors.

BOULDERING ORIENTATION

Please read the following carefully. This bouldering orientation is extremely important for your safety and the safety of other climbers. Ask a staff member if you would like guidance about any of the following.

FALL ZONES & GENERAL BOULDERING AWARENESS:

  • A fall zone is the area where someone currently climbing could fall.
  • Fall zones are generally defined by an imaginary 2-3 meter radius around every climber on the wall.
  • Since climbers are constantly moving, fall zones are always changing. Your awareness of them is vital to your safety and everyone else’s.
  • Climbers are focused on climbing and cannot be expected to be aware of what’s below them. Don’t walk through an active fall zone. If they fall, you can both be injured. Wait for the other climber to finish climbing before you walk through, otherwise walk around.
  • Don’t climb over someone. If you fall, you can both be injured.
  • If you notice someone walking inside your fall zone or someone else’s, notify them to move out of it immediately.
  • The climbing wall terrain is always changing. Be aware of climbing holds and other features that may extend down from the wall. Take precautions to avoid walking into or standing up into any of these.
  • Using headphones or earbuds means you may not be able to hear others who may be trying to communicate with you. Please make sure the volume is low enough, so you can hear what is going on around you.
  • If you see anyone doing anything dangerous, let them (or us) know!

FALLING:

  • It is most likely that you will fall at some point in your use of the gym.
  • Know your body’s abilities and what impacts you can sustain. Climb inside of your comfort zone.
  • As you ascend the wall, anticipate falling and how you will react. Practice falling from increasing heights until you are comfortable falling from any elevation.
  • If you ever feel uncomfortable falling, downclimb to a level where you are comfortable using any hold available. Nearby downclimb jugs are also available.
  • Every climbing facility’s padded surfaces are unique. Even if you are an experienced climber, take the necessary time to acquaint yourself with our padding in order to understand the stiffness and how it reacts when falling from different heights.
  • Before you start your climb, be sure that the area underneath is clear from other people, chalk bags, bottles, brush poles, etc.
  • When falling, DO NOT attempt to catch yourself on your feet, like a gymnast’s finish. While impressive in appearance, the padded surfaces do not offer reliable terrain and put your ankles and back at great risk…
  • … instead, tuck and tumble, distributing the impact over as much protected surface area of your body and over as much distance/time as possible. Like a ninja!